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Services at this Location...
Crisis Program
The number of children we prevent from being unnecessarily hospitalized or institutionalized measures the effectiveness of the Child and Adolescent Mobile Crisis Program (CACP). EMQ’s CACP has an impressive record of preventing unnecessary hospitalization and maintaining children with their families or in the least restrictive environment. A client survey is administered to measure satisfaction with services provided.
Client Services Center
In Santa Clara County,
Client Services is the single point of access to EMQ's continuum
of services. Our goal is to coordinate all referrals, initial
intake and admissions for service efficiently,
consistently and appropriately. The Client Services staff is knowledgeable
about EMQ services, including the referral process, the components
of each EMQ program, and the funding criteria.
What does Client Services do?
- Provides intake and referral phone screening for children and their families and community care providers inquiring about or seeking services at EMQ
- Provides information about EMQ's continuum of care
- Gathers information and processes referrals through the clinical evaluation and assessment stage
- Coordinates efforts with other care providers within EMQ and throughout the community
- Assesses the level of severity of a situation (risk)
- Determines the appropriate level of care for each child upon admission
- Helps obtain access to appropriate services
- Offers information about other community resources, as needed
- Is the administrative center for enrolling clients into EMQ programs
- Provides information about access to public mental health funding streams
How to contact the Client Services staff (Santa Clara County):
Hours:
Monday through Friday
8:30 a.m. to 5:00 p.m.
Telephone:
(408) 379-3796
Fax:
(408) 364-4190
For email, click here.
For after-hour and weekend emergencies,
contact EMQ's Mobile Crisis Program at
(408) 379-9085 or 1-877-41-CRISIS
» Frequently Asked Questions
No child will be discriminated against because of
race/ethnicity, religion, gender, national origin, age or disability.
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